Frequently asked questions
Still puzzled? We've got you.
When does it ship?
Early November 2026. The puzzles are literally on a ship right now, and we'll email you the moment yours leaves our warehouse. Full Year sets get their first delivery then, and a new one every three months after that.
How is it different from your mystery puzzles?
Our mystery puzzles are 1,000 pieces with comics, hidden clues and a secret ending sealed in an envelope. Perspective puzzles are a new idea from the same two of us. The picture still changes as you build it, but this time it's one big change, and it changes how you see the whole thing. You'll know exactly what we mean the moment it happens.
How does the picture change?
Nice try. All we'll say is it happens somewhere in the middle and you won't see it coming. We've kept this secret from our own parents. We can keep it from you.
How does the Full Year work?
You pay once, and we send you a new set every three months for a year. Four deliveries, and nothing sneaks onto your card later.
Can I use a discount code?
Not on this one, sorry. The insider price is the lowest we'll ever sell these for. Once they ship, the regular price kicks in and your usual codes work again.
What if I change my mind?
Cancel any time before it ships and we'll refund you, no questions asked. We'll miss you. We'll get over it.
Where do you ship?
US and Canada for now, $8 flat.
When do I get the digital prints?
The day your puzzles ship. You get an email with a download link for high-res prints of all three box pictures. Put one on a screen, build the puzzle, then look at it again.